Cold Creek Insurance
1701 W Northwest Hwy, Suite 100, Grapevine, TX 76051
1. Introduction
Cold Creek Insurance (“we,” “our,” or “us”) is committed to protecting the privacy of our website visitors. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data. By using our website, you agree to the terms of this policy.
2. Information We Collect
When you visit our website, we may collect the following types of information:
a. Automatically Collected Information
- IP Address: We collect your IP address to analyze website traffic and enhance security.
- Cookies and Tracking Technologies: Our website uses cookies, which are small data files stored on your device. These help us understand how visitors interact with our website and improve functionality.
b. Google Analytics Data
We use Google Analytics to track visitor interactions, such as which pages are visited, how long users stay on the site, and how they arrived at our website. This data is anonymized and helps us improve our website’s user experience.
c. Contact Form Data (Optional)
If you choose to submit a contact form, we collect:
- Your full name
- Your email address
- Your phone number
We use this information solely to respond to your inquiries.
3. How We Use Your Information
We use the data collected for the following purposes:
- Website Improvement: Understanding visitor behavior helps us enhance website performance.
- Security and Fraud Prevention: Monitoring IP addresses helps detect suspicious activity.
- Customer Support: If you contact us, we use your information to respond to your questions or concerns.
We do not sell, trade, or rent your information to third parties.
4. Use of Cookies and Tracking Technologies
Cookies allow us to:
- Save your preferences for future visits.
- Measure how visitors use our website.
You can adjust your browser settings to block or delete cookies if you prefer, but some website features may not function properly without them.
5. Third-Party Links
Our website may contain links to third-party websites for your convenience. These external sites have their own privacy policies, and we do not control their data collection practices. We encourage you to review their policies before providing any personal information.
6. Data Retention and Removal Requests
- How long we keep your data: We retain user data indefinitely to monitor website performance and for internal record-keeping.
- How to request data removal: You have the right to request the removal of your personal data from our records. To do so, contact us via:
- Phone: 817-876-1024
- Email: info@coldcreek.agency
- Mailing Address: 1701 W Northwest Hwy, Suite 100, Grapevine, TX 76051
Once we verify your request, we will remove your data unless required to retain it for legal or security reasons.
7. How We Protect Your Information
We take reasonable security measures to protect the data we collect. These measures include:
- Storing submitted contact form data on a secured device.
- Restricting access to collected information to authorized personnel only.
- Using standard security protocols to prevent unauthorized access.
While we take these precautions, no online data transmission is 100% secure. We encourage you to use discretion when sharing personal information online.
8. Your Choices and Rights
- Opting Out of Cookies: You can disable cookies through your browser settings.
- Requesting Data Removal: You can ask us to delete your personal information at any time.
- Contacting Us with Privacy Concerns: If you have any concerns about how we handle your data, please reach out using the contact information below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or company practices. Any updates will be posted on this page, and the “Last Updated” date at the bottom will indicate when the latest revision occurred.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is used, please contact us at:
- Phone: 817-876-1024
- Email: info@coldcreek.agency
- Mailing Address: 1701 W Northwest Hwy, Suite 100, Grapevine, TX 76051
Last Updated: March 21st, 2025