Cold Creek Insurance
1701 W Northwest Hwy, Suite 100, Grapevine, TX 76051
1. Introduction
Welcome to the Cold Creek Insurance website (“Website”). These Terms and Conditions (“Terms”) govern your access to and use of our Website, services, and communications, including text messages and emails.
By using our Website, you agree to these Terms. If you do not agree, please discontinue use of our Website.
2. Website Use
The content provided on this Website is for informational purposes only and should not be considered professional insurance advice. While we strive for accuracy, we do not guarantee the completeness or reliability of the information provided.
By using our Website, you agree not to:
- Use the Website for fraudulent or unlawful purposes.
- Attempt to interfere with or gain unauthorized access to our systems.
- Copy, modify, or distribute any content from our Website without permission.
3. Communications and Text Messaging
Cold Creek Insurance communicates with customers primarily through text messaging, emails, and phone calls.
a. Nature of Text Messages
By providing your phone number through our Website or other contact methods, you consent to receive text messages from Cold Creek Insurance. These messages may include:
- Requests to provide or update a quote.
- Follow-ups on an existing quote.
- Scheduling or confirming a meeting.
b. Frequency of Messages
We typically send between 30 to 50 text messages per day to customers and prospects who have interacted with our agency.
c. How to Opt Out
You can opt out of receiving text messages at any time by:
- Replying STOP to any message.
- Sending an email to info@coldcreek.agency requesting removal from text communications.
e. Message and Data Rates
Standard message and data rates may apply based on your mobile carrier. Cold Creek Insurance is not responsible for any charges from your carrier.
4. Third-Party Links
Our Website may contain links to third-party websites for convenience. However, we do not control or endorse these websites and are not responsible for their privacy policies, terms, or content.
5. Disclaimers and Limitation of Liability
- The content on this Website is provided “as is” without warranties of any kind.
- Cold Creek Insurance is not liable for any damages resulting from your use of this Website, our services, or communications.
- We do not guarantee uninterrupted or error-free access to our Website.
6. Privacy and Data Security
Your use of this Website is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. You can review our Privacy Policy here.
- Changes to These Terms
We may update these Terms periodically. Changes will be posted on this page, and continued use of the Website constitutes acceptance of the updated Terms.
8. Contact Us
For questions about these Terms, you can reach us at:
- Phone: 817-876-1024
- Email: info@coldcreek.agency
- Mailing Address: 1701 W Northwest Hwy, Suite 100, Grapevine, TX 76051
Last Updated: March 21st, 2025